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TwinProcessAI
Refinery digital twin platform

AI-driven refinery process optimization

We build hybrid data-driven and physics-based models to monitor, predict and optimize process and equipment performance, turning plant data into actionable insights for a more efficient, profitable and sustainable future.

  • Heat & material balance
  • Simulation
  • AI
  • Digital twin
  • Process optimization
A refinery at dusk, half photographed and half rendered as a glowing digital twin
  • MonitorReal-time insights
  • PredictPrevent issues
  • OptimizeMaximize value
The problem

Refinery operations face growing data and efficiency gaps.

  • Incorrect / missing tags

    Wrong or dead P&ID instrument tags distort plant data

  • Data inconsistency

    DCS, LIMS and lab data rarely reconcile

  • Poor heat & material balance

    Unclosed balances mask real performance

  • High utility consumption

    Steam, power & fuel gas losses go undetected

  • Manual engineering calculations

    Excel-only workflows are slow and error-prone

  • Time-consuming optimization

    Simulation studies take days per case

  • Limited AI decision support

    Little automated, data-driven recommendation

  • These gaps compound, costing energy, throughput and reliability every day.

Solution overview

An end-to-end, AI-enabled workflow.

A closed-loop pipeline, from raw plant data to actionable, self-tuning recommendations.

  1. 01
    Plant data
  2. 02
    Data validation
  3. 03
    Heat & material balance
  4. 04
    Tag normalization
  5. 05
    Simulation
  6. 06
    Optimization
  7. 07
    AI recommendation engine
  8. 08
    Continuous monitoring
Foundation layer

Heat & material balance reconciliation.

  • Import process data

    Pull live tags from DCS / IP21 / LIMS

  • Validate P&ID tags

    Cross-check every instrument against the P&ID

  • Detect wrong instruments

    Flag drifted, frozen or out-of-range signals

  • Normalize plant data

    Reconcile flows, temperatures & pressures

  • Tune unknown parameters

    Back-calculate missing or unmeasured values

  • Close mass & energy balance

    Deliver a balanced, trustworthy dataset

Process flow, measurement points

  1. Feed preheat
  2. Fired heater
  3. Distillation column
  4. Product cooler

Highlighted nodes = reconciled flow, temperature & pressure tags feeding the balance model. The fired heater and the distillation column are covered in detail below.

Output: a fully closed mass & energy balance, the trusted foundation for every downstream calculation.

Application 01 / Fired heater

We built it properly for one unit before claiming it for a plant.

Fired heaters burn the largest share of a refinery’s fuel, so that is where we started. Everything on this page that is marked as built, we built here first: the physics, the soft sensors, the optimiser and the checks that catch it lying.

The unit
53.4 MW absorbed, 195,000 kg/h of 34 API crude
Solved to
90.7 % LHV at 15 % excess air on a clean coil
Against
All inside the API 560 bands

The stack temperature, the radiant and convection split, the tube metal temperature and the efficiency all fall out of the geometry and the energy balance. None of them is a correlation fitted to a known answer, which is why the model still behaves when it is pushed somewhere the data never went.

First-principles simulation of a 53.4 MW crude preheat heater driven through 120 days of hourly operation. Not a plant installation.

Operator recommendation
Efficiency
87.1 %
Stack O2
3.73 %
Stack temp
233 C
CO
20 ppm
Feed
189,546 kg/h
Outlet
415 C
Fouling
0.75
Detected fault
fuel_upset

Trim excess air 19.8 % to 9.9 % (stack O2 3.73 % to 2.08 %)

$45.44/h~$381,710/yr at this state

  • +1.26 ptsefficiency
  • −1.52 %fuel
  • −0.617 t/hCO2

Watch Move in steps and hold. Stop if CO passes 100 ppm before the O2 target, or if the stack falls below 98 C.

Why +

Every percent of excess air above what the burners need is nitrogen heated from 20 C to the 233 C stack and vented. Cutting stack O2 by 1.65 points removes that parasitic mass flow, which is why the stack falls 16 C and dry flue-gas loss drops with it. The duty is unchanged, so the whole of the recovered loss shows up as less fuel through the burners. The move stops where it does because CO 167 ppm at the 200 ppm limit.

Limited byCO 167 ppm at the 200 ppm limit
Application 02 / Distillation columnIn development

Reflux, reboiler duty and purity, balanced live.

The same physics-plus-AI method as the fired heater, applied to the column: find the operating window that holds both product specs at the lowest energy.

Feed (F)Top product(distillate)Reflux (R)Reboilerduty (Q)Bottom product(residue)

Key variables and relationships

Feed rate
Higher throughput drives production
Reflux ratio
Controls top product purity
Reboiler duty
Controls bottom product purity and energy use
Product purity
Top and bottom spec must stay in-window
Energy consumption
Minimized while meeting quality targets

Scenario engine: four simulation cases

  1. 01

    Feed +10%

    Predicts the reflux ratio and reboiler duty increase at higher throughput.

  2. 02

    7-year composition sweep

    Runs the historical feed composition range and tunes the model to real plant data.

  3. 03

    Bottom spec fixed

    Varies the top specification over its historical range and captures the deltas.

  4. 04

    Top spec fixed

    Varies the bottom specification over its historical range and captures the deltas.

AI rule engine: operating logic from live column signals

  • Ifheavier goes upIncrease reflux ratio
  • Iflighter goes downIncrease reboiler duty
  • Ifpurity decreasesRecommend operating change
  • Ifenergy exceeds targetSuggest optimal window
Where the column work stands

In development. The method is shown here; no column results are quoted until one has been validated against an operating unit.

Data quality engine

Intelligent tag validation & auto-tuning.

  • Identify incorrect transmitter tags
  • Detect missing sensors
  • Flag bad-quality measurements
  • Reconcile data across sources
  • Confidence score per tag
  • Automatic parameter tuning
Tag validation monitor
  • FT-1042 Feed flow
    OK98%
  • TT-2087 Column top
    Drift61%
  • PT-3311 Reboiler
    OK95%
  • FT-4456 Reflux
    Bad quality34%
  • TT-5502 Bottom
    OK91%
Confidence score, live: auto-tunes model inputs when a tag falls below threshold. Example values from the platform design, not plant readings.
Performance benchmarking

Norms analysis: actual vs budget.

Every utility and raw material measured against its budget norm per unit of production, so an overrun is visible the week it starts.

  • Utilities

    +6.4%

    Above budget

  • Raw material

    -1.1%

    Within budget

  • By-products

    +0.8%

    Within budget

  • Energy / ton

    +9.2%

    Above budget

Example values from the platform design, not plant readings.

Variance from budget norm (per unit production)
Above budget Below budget
  • Steam
    +6.7% (4.8 vs 4.5)
  • Power
    +6.9% (62 vs 58)
  • Fuel gas
    +6.9% (3.1 vs 2.9)
  • Cooling water
    +7.7% (210 vs 195)
  • Raw material
    -1.1% (98.9 vs 100)
−10%0+10%
Example values from the platform design, not plant readings.
Energy deep-dive

Utility balance: OSBL to ISBL.

OSBL
utilities
ISBL
consumption
  • Steam
  • Cooling water
  • Fuel gas
  • Electricity
  • Hidden losses

    Untracked leaks & venting

  • Startup consumption

    Elevated draw during start-up

  • Miscellaneous loads

    Unclassified auxiliary demand

  • Utility imbalance

    OSBL supply vs ISBL demand gap

Visibility layer

Power BI: utility & root-cause dashboard.

  • 48.2

    Steam (t/h)

  • 1,860

    Cooling water (m³/h)

  • 3.1

    Fuel gas (t/h)

  • 12.4

    Electricity (MW)

Example values from the platform design, not plant readings.

Weekly steam consumption vs target (t/h)
Steam use Target
40455055W1W2W3W4W5W6W1: 46 t/h (target 45)W2: 47.5 t/h (target 45)W3: 51 t/h (target 45)W4: 49 t/h (target 45)W5: 53 t/h (target 45)W6: 48.2 t/h (target 45)53 t/h
Example values from the platform design, not plant readings.
Alerts & root-cause trace
  • Steam +7% vs target (W5)

    Traced to norms step 3: startup load

  • Cooling water spike

    Traced to condenser fouling trend

  • Fuel gas above budget

    Traced to heater excess air

Each alert is traced to a cause, not just raised. Example values from the platform design, not plant readings.
Model evolution

From historical data to AI copilot.

Each stage compounds plant-specific intelligence: the model gets sharper with every operating cycle.

  1. Historical data
  2. Data cleaning
  3. Feature engineering
  4. AI model training
  5. Prediction
  6. Recommendation engine
  7. AI copilot
What's next

Future vision.

  • AI copilot

    For every process engineer, every shift

  • Digital twin integration

    Live virtual replica of plant units

  • Autonomous optimization

    Self-adjusting operating windows

  • Predictive simulation

    Forecast performance before it happens

  • Explainable AI

    Transparent, auditable recommendations

  • Closed-loop optimization

    Recommendations feed back automatically

  • Enterprise-wide deployment

    Scaling across sites and units

  • From insight to autonomous action.

Value delivered

Business benefits.

The outcomes the full platform is designed to deliver once deployed on a plant.

  • Higher throughput

    Operating windows set from a closed balance, so units can run closer to their real limits.

  • Lower energy use

    Fuel and steam moves priced in money before anyone changes a setpoint.

  • Product quality consistency

    Soft sensors fill the gaps between lab samples, so drift shows up sooner.

  • Reduced emissions

    CO2 tracked per unit of feed, next to the fuel it comes from.

  • Faster troubleshooting

    Drifted and frozen tags flagged before they mislead a diagnosis.

  • Improved profitability

    Each recommendation carries its value in money, so the payback is visible.

  • Better data quality

    Tags checked against the P&ID and reconciled before any model reads them.

Industries

Built for today’s challenges. Ready for tomorrow.

Our AI-powered digital twin solutions help you achieve measurable results, now and in the future.

A process plant at night beside a live performance dashboard
From plant data to real business value.
  • Energy and utilities

    Improve efficiency, reduce energy use

  • Oil, gas and refining

    Maximize uptime, optimize operations

  • Chemicals and petrochemicals

    Stabilize processes, ensure product quality

  • Power and renewables

    Enable cleaner, smarter operations

  • Fertilizers and specialty chemicals

    Increase yield, reduce costs

Where this goes

One plant, six layers. Three of them exist today.

The end state is every unit on a site modelled, reconciled and optimised continuously. We are building it in the order that makes each stage useful on its own, and we mark honestly which stages are finished.

  1. 01In progress

    Heat and material balance

    Reconcile flows, temperatures and pressures until mass and energy close. Nothing downstream is trustworthy until this does, and in most plants it has never been done on live data.

  2. 02Planned

    Tag validation

    Find the instruments that are drifted, frozen, mis-mapped or simply wrong, and score the confidence of every tag before a model is allowed to read it.

  3. 03Built

    First-principles simulation

    Build the equipment properly: combustion, heat transfer, hydraulics and an efficiency ledger that a process engineer can audit line by line.

  4. 04Built

    Constrained optimisation

    Find the best safe operating point against real limits, price the move in fuel, CO2 and money, and name the constraint that stops it going further.

  5. 05Built

    Machine learning layer

    Soft sensors for the state nobody measures, a surrogate fast enough to search a year of operation, and anomaly detection that does not depend on fault labels.

  6. 06Planned

    Operator copilot

    Every unit on the site, answering questions in plain language and carrying the reasoning of engineers who have retired.

How the built layers work

3 of 6 phases built and tested, for one unit type. Everything marked in progress or planned is a statement of direction, not a capability you can buy today.

Key takeaways

Reliable data. Smarter simulation. Autonomous optimization.

  • A validated heat & material balance is the trust layer for every decision
  • Simulation + AI rules turn plant data into repeatable, tunable operating logic
  • A phased MVP delivers value at every stage, toward a full AI copilot

Questions & discussion

Send us 90 days of tags from one unit. We will close the balance, validate the tags and show you what it is leaving on the table.